![]() However, these measures have proven ineffective for most users, exacerbating their discontent.Ĭompounding the problem, Fitbit's support for out-of-warranty Charge 5 devices has left many dissatisfied. The support team has provided standard troubleshooting steps, including restarting the device using the charging cable, syncing the device via the Fitbit app, checking for firmware updates, and changing the clock face. Users have reported that their activity trackers will not turn on, sync, or charge, leaving them with a non-functional device despite the recent firmware update.ĭespite the problem surfacing nearly two weeks ago, Fitbit's support team has been slow to address the issue, leaving users frustrated and seeking answers. ![]() ![]() Reports tell us that the software refresh, initially intended to enhance device performance, has had an adverse effect on numerous Fitbit Charge 5 devices, rendering them unusable or "bricked." ![]() A Look at the Recent Fitbit Charge 5 Issues ![]()
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